In this collection, you'll find a curated selection of lessons focused on running day-to-day business operations in the Mindbody site. You can take these lessons in any order and view your progress using the "Track certification progress" section at the bottom.
Front Desk Staff Collection
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Schedules & Booking
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Running the class and course schedule
Book clients for single- and multi-day courses, manage your roster, and sign in clients.
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Running the appointment schedule
Learn every step of the appointment scheduling process, from booking, to rescheduling/cancelling, to checkout.
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Additional scheduling features
Learn about Mindbody's lesser-known scheduling features, including how to streamline client arrivals and the sign-in process.
Client Management
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Client management
The client profile tracks everything that a client does at your business, from their very first visit to their most recent purchase. These lessons will give you a fuller understanding of the client experience by taking an up-close look at each section ...
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Family Accounts
The Family Accounts feature lets your clients book, buy, and manage their entire family’s info from a single Mindbody account, providing them with a more seamless experience and reducing account management for your staff.